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Privacy Policy

Warwickshire Clothing – Business-to-Business (B2B) Privacy Policy

1. Introduction and Data Controller

  • 1.1 Warwickshire Clothing is committed to protecting the privacy and security of the personal data we collect from our trade clients, retail stockists, corporate buyers, and website visitors.

  • 1.2 For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Rana Textiles Limited (trading as Warwickshire Clothing).

  • 1.3 This policy explains how we collect, store, use, and protect your information when you apply for a trade account, utilize our wholesale portal, place pro-forma orders, or communicate with our trade desk.

2. Information We Collect

We collect corporate and limited personal information necessary to manage business accounts, verify trade status, and fulfil commercial contracts. This includes:

  • Account Registration Data: Contact name, business email address, corporate billing address, trading address, phone numbers, job title, and company registration details (e.g., Company House number or VAT registration status).

  • Transactional Records: Purchase history, product selections, invoices, pro-forma details, and delivery information.

  • Identity Verification Data: Documented evidence provided during onboarding to prove legitimate business status, such as corporate utility bills or trade references.

  • Technical and Analytics Data: IP address, browser type, device information, and interaction data regarding how you navigate our B2B website, collected via cookies and tracking technologies.

3. How and Why We Use Your Data

Under the UK GDPR, we only process your information where we have a valid legal basis to do so. The main legal bases we rely on are:

Purpose of ProcessingType of Data InvolvedLegal Basis under UK GDPR
Trade Account VerificationRegistration data, business identity documentation.Legitimate Interests (to verify business identity and protect wholesale pricing structures).
Order Fulfilment & DeliveryContact names, trade addresses, transactional data.Performance of a Contract (to process invoices, allocate stock, and dispatch goods).
Customer SupportCommunication histories, email records via info@warwickshireclothing.com.Performance of a Contract / Legitimate Interests (to resolve queries, stock shortages, or return requests).
B2B Marketing & Product UpdatesBusiness email addresses, purchase categories.Legitimate Interests (to keep registered trade stockists informed of seasonal drops, stock availability, and trade promotions).
Legal & Financial ComplianceInvoicing records, corporate tax history.Legal Obligation (to comply with HMRC guidelines and standard financial accounting rules).

4. B2B Marketing Communications

  • 4.1 As a registered trade client, we may send you email communications regarding stock availability, incoming product lines, and seasonal wholesale updates based on our legitimate business interests.

  • 4.2 You maintain the absolute right to opt out of marketing communications at any point. Every promotional email contains an "Unsubscribe" link, or you can request removal by contacting our trade desk directly.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your business data to third-party advertisers. We only share information with vetted partners required to facilitate our commercial services:

  • Logistics & Couriers: External transport networks and shipping partners who handle the physical delivery and tracking of your apparel orders.

  • ERP & Technology Providers: Warehouse management software, infrastructure systems (such as Odoo), and cloud hosting providers that maintain our inventory and trade databases securely.

  • Financial Professionals: Our professional accountants, legal advisors, or debt collection agencies, where strictly necessary to enforce terms or manage corporate tax obligations.

6. International Data Transfers

  • 6.1 The majority of your data is securely stored and processed within the United Kingdom or the European Economic Area (EEA).

  • 6.2 If any technology infrastructure requires data to be processed outside of the UK, we ensure appropriate safeguards are established - such as UK International Data Transfer Agreements (IDTAs) or standard contractual clauses - to guarantee a matching level of protection.

7. Data Security and Retention

  • 7.1 Security Measures: We implement robust digital and physical security protocols to safeguard your account data against unauthorized access, alteration, disclosure, or destruction. Access to backend administration interfaces (such as our Odoo inventory and client records) is restricted strictly to authorized staff.

  • 7.2 Retention Periods: We hold your corporate data for as long as your trade account remains active. If an account is closed or becomes inactive, we will retain financial transactional logs for a minimum of 6 years to satisfy statutory UK corporate tax and HMRC financial tracking requirements.

8. Your Data Protection Rights

Under UK data protection laws, individuals associated with your business have specific rights regarding their personal data, including:

  • The Right of Access: The right to request copies of the personal data we hold about you.

  • The Right to Rectification: The right to ask us to correct inaccurate or incomplete information.

  • The Right to Erasure: The right to request that we delete personal data, subject to certain exceptions (such as ongoing contracts or legal tax requirements).

  • The Right to Restrict or Object: The right to restrict our processing or object to processing carried out under legitimate business interests.

To exercise any of these rights, please submit a written request to info@warwickshireclothing.com. If you remain unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect shifts in our B2B operations, system implementations, or statutory legislative adjustments. The updated version will be published directly onto this page with an updated revision date.

Last Updated: June 2026